Services

A service designed for our customers that includes:
° The home delivery of products or at our points.
° Maintenance and free assistance.
° Free replacement in case of failure.

Frequently Asked Questions and Answers:
How does the free loan?
Gruppo ITL Agenzia 08 provides you with a free-of-charge coffee machine. The coffee machine will be the most suitable for your needs, easy to use and energy-saving, with free delivery and assistance at home.

What do you ask me in return?
To buy the capsules from Gruppo Itl Agenzia 08. The capsules will be supplied with the machine.
What types of drinks can I use? All those available in capsule format: coffee capsules, barley, ginseng, various tea flavors, herbal teas and milk. You choose the capsules you prefer.

How many capsules should I consume?
Consumption is determined according to the intended use: home, office, catering. Consumption varies from a minimum of 2 capsules a day.

If I do not respect consumption, what happens?
The return of the machine is free. You will return it after you have finished all the coffee capsules in your possession. Our staff is at your disposal to answer your questions.

Our services

Advice


As a customer, you are our priority. We want you to find the right product and the right service. Maximum advice is therefore the fundamental requirement for you to make informed decisions.
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Sales


We want you to be satisfied with our products and services. We therefore offer you our advice not just before purchase. We will remain a reliable point of reference and will be ready to support you and offer you assistance at all times.
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Courses


We regularly offer courses and workshops on topics relevant to our industry. Our highly qualified teachers enjoy years of experience in the field and are pleased to be able to work with you.
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Our philosophy

Quality


All our work aims to provide services of the highest quality. We only sell products that meet a high standard of quality, guaranteed through quality checks on a regular basis.
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Efficiency


Time is money - even for our customers. We therefore work optimally and with a well-organized team. In this way we can guarantee to offer you the best service at the set time and avoid waiting times.
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Fair prices


Price transparency is the backbone of a trust-based partnership. Therefore we define our prices in a clear and right way. It is important that our employees receive the appropriate income for the work done!
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